Cancellation & Refund Policy

River Tiger Resort - Last updated: August 16, 2025

Our Commitment

River Tiger Resort believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. We strive to ensure customer satisfaction while maintaining fair business practices.

Refund & Cancellation Policy

Cancellation Timeline & Refunds

7+ days before check-in100% Refund

6 days before check-in75% Refund

5 days before check-in50% Refund

4 days before check-in25% Refund

≤3 days before check-inNo Refund

Refund Process

•Refunds will be processed within 7-10 business days after approval
•Refunds will be credited to the original payment method used for booking
•Processing fees (if any) are non-refundable
•Special packages and promotional rates may have different cancellation terms

Force Majeure & Emergency Situations

In case of natural disasters, government restrictions, or other unforeseen circumstances beyond our control, we will work with guests to reschedule or provide appropriate compensation on a case-by-case basis.

Refund Processing

3-5

Business Days

In case of any refunds approved by River Tiger Resort, it will take 3-5 days for the refund to be processed to the end customer.

Refund Method

Refunds will be credited to the original payment method used for the purchase. Processing time may vary depending on your bank or payment provider.

Customer Service

For any cancellation requests, refund inquiries, or product quality issues, please contact our Customer Service team:

📧 Email Support

Available 24/7

Response within 24 hours

📞 Phone Support

9:00 AM - 6:00 PM IST

Monday to Saturday

Quick Tip: Have your order number ready when contacting customer service for faster assistance.

This policy is designed to ensure fair treatment for all customers while maintaining quality service standards.